Getting Started Videos & Tutorials
Welcome to DisputeFox
Introduction to your new DisputeFox platform and AutoFox Email & SMS workflow automations.
14:42
System Overview & Training Videos
Your Main Dashboard
See your latest Leads, Clients, Messages, Alerts, Reminders, Invoices and Statistics
03:35
Video
Clients Dashboard Overview
View & Track Current Status, Progress Bars, Messages, when the next Import is due and more...
03:36
Video
Adding Your First Lead
In this video we will show you how to add a New Lead in DisputeFox, and how the Lead Tabs work
12:32
Video
Adding Your First Client
Learn how to add your first client and understand all the client related settings and AutoFox Automations
07:50
Video
Client Actions & On-Boarding
Control when the client on-boarding takes place, send quick email templets and reminders
06:31
Video
Client Billing Options
Setup unique billing options on a client-by-client basis. Pay-Per-Delete, Re-Occurring and Invoice options
03:56
Video
Dispute Process Explained
Introduction to the process of adding a client, through doing your first import at a high level
09:22
Video
1st Round Importing Instructions
Get started with your first credit report import. Import from IdentityIQ, Smart Credit or PrivacyGuard
02:16
Video
Disputing & Analysis Report
Dispute each item on the report, and how to send your customer their Credit Analysis Report
07:34
Video
Disputes Tab & Manual Add
How to manage all your chosen disputes, as well as manually adding disputes
03:42
Video
Building Letters from Disputes
Build letters for your disputes, using our letter templates, or your own custom letter templates
07:08
Video
Printing Letters & Round Update
Selecting letters to print, all the printing options, and what to do next after its complete
06:46
Video
2nd Round Import - Re-Importing
This video will show you how to start your 2nd round import (or 3rd, 4th, etc..)
02:02
Video
2nd Round - Side by Side Report
Side-by-side report comparison and how to update the with any changes, and continue to dispute items
02:06
Video
2nd Round - Dispute & Letters
Manage active disputes & continue disputing items that did not get deleted with your first round
02:34
Video
2nd Round Import - Results
Dispute Results tab, and how your client will receive automated updates with new scores
01:49
Video
Client Portal Overview
Uploading documents, tracking scores, sending messages and viewing letters
07:06
Video